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Fixing com surrogate has stopped error in windows vista

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The dreaded com surrogate has stopped error

Microsoft windows may be the most popular operating system in the world. But it is notorious for its vulnerability to virus attacks and several bugs that can cause error in most basic functions of a computer. Com surrogate has stopped  is one of the stupid bugs that can drive you crazy. As usual the help message from microsoft makes things worse rather than better.

What is com surrogate?

Com surrogate is one of the many dll files present in windows. The com surrogate dll extension is used by the OS while playing a video file. For those who do not know what a dll is, it is a software component that an application links to at the run time. My sense is plugins in wordpress will be a similar concept.  

What is com surrogate error?

The com surrogate error occurs when the video player tries to use a codec that is not compatible with vista. In such a case the com surrogate dll extension closes down while Vista tries to bring up the first frame of the video player. That results in the com surrogate error which in turn brings up the dreaded message of com surrogate has stopped error message.

How to fix com surrogate stopped error in Vista?

Microsoft makes all small problem look too complex by using its trademark cryptic message. The last I was faced with this issue, I tried a simple google search for com surrogate. The solution is quite simple. Check video related programmes like DivX and Nero. Upgrading them to latest version normally solves the com surrogate error. Else remove your existing codec files and reinstall newly downloaded codec files to get rid of this issue.

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Written by admin

April 7th, 2009 at 9:40 am

Posted in General

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