February 11th, 2008 by Sita | No Comments »
Google is perhaps the most inspiring story for most of us davids trying to take on the Goliaths. There is a lot that I have learnt from the rise of Google. Thought of sharing some of those points with you.
Most of us believe that Google became the no1 search engine because of its superior algorithm. Google did not win because of its superior technology. I know you will not take my word for it. So watch this video. This is a presentation by Seth Godin to the employees of Google. And he tells them that Google did not win because of its algorithm. A study in early 2000 found that users could not distinguish between results of yahoo and that of google, without the branding.
Then how did Google become the no 1 Search engine. I will say there are 2 important points that made google win and those 2 points apply to every startup trying to become the next Google.
Take the less obvious and more risky path
Google won because it concentrated on a solution that was not considered important by the established players. When Google started working on search, search was not hot. Email and instant messengers were the hot themes of that season. Consider this, till February 2004 Yahoo did not have a search engine of its own. Yahoo search was powered by Google search engine. and till end of January 2005, microsoft search was powered by yahoo search. This meant that Google had close to 10 years to develop its product, perfect it and get users addicted to it before yahoo and microsoft started to compete with it. Actually microsoft and yahoo helped google make a better search engine by using it on their search page. Just imagine what would have happened if microsoft had thrown its best engineers onto search way back in 1998. May be google would have won but there is a very good chance that it would not have.
As a startup the most risky project is the most obvious and least risky one. Because if it is obvious that there is money to make in a particular domain, then all the big guys will be already there. I will rather work on idea that will be a winner 2 years down the line so that when the big guys realize its importance, I will have a headstart to support myself.
Make it easy for your users to spread the word
If Google’s search was not significantly better than yahoo (They were powered by the same engine actually), then why did more people use Google? Let us say you are a first time internet user trying to find some material for your project and you do not know either yahoo or google. What do you do? You call up one of your more geeky freind and ask him for help. He tells you that you can easily find the information with the help of a search engine. You ask him which search engine. What will he say? Let us say he likes yahoo and so he suggests yahoo. You go to yahoo.com. There are too many other things on the page apart from search. You being a new user, get completely lost. You call up your freind and start bugging him with 100 questions. So what does he do when another person calls him with the same doubt? He suggests google. Because on google’s page, what the user needs to do is obvious.
So make it as easy as possible for your users to spread word about you. Put a email this link. ask him to input the bare minimum information necessary to send out the message. (The email id of his freind) Asking him to fill in 10 fields while he is doing a favor to you is too much. Pre fill the body of the mail, with a description of your website. An occasional thank you mail may not be out of the order either. I am yet to start doing the thank you piece though
These 2 points apply to most of the startups that have made it big. Think facebook, youtube, del.ic.ious or flickr. When they started, the domain was not hot. They went ahead and made it hot. What are you doing? Starting another social network?? Do yourself a favor and give it a second thought.